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9
Operation and financial review
Financial Review
99
Worldline
2016 Registration Document
Attrition
9.10.2
The voluntary attrition rate (YTD) for Direct employees reached a level of
-5.8%
at the end of December
2016. Overall voluntary attrition
rate was
-5.9%
for the same period, slowing down from 2015 (-6.2%).
Country
Attrition
France
-4.1%
Belgium
-5.1%
Germany/CEE
-2.6%
UK
-10.9%
Rest of Europe
-2.8%
Emerging markets
-12.5%
Direct
-5.8%
Indirect
-7.8%
Total (D+I)
-5.9%
External subcontractors
9.10.3
offshore resources) decreased from 574 FTE (full time
The number of external subcontractors (including onshore and
equivalent) at the end of 2015 to 549 FTE at the end of 2016. The
external FTEs to these 549 FTEs.
acquisition of Equens, Paysquare and KB added 195 new
reached
744 FTEs
, which represents
8.1% of the productive
The overall number of external subcontractors consequently
(7.4% at the end of last year).
FTEs
at the end of 2016, slightly increasing compared with 2015
The objective of the Group is to carefully monitor the level of
non-critical subcontractors.
Financial Review
[GRI 102-7]
9.11
Income Statement
9.11.1
parent Worldline SA) of €
144.2
million for the full year 2016
The Group reported a net income (attributable to owners of the
Group revenues for the period. The normalized net income
(€
103.4 million for the full year 2015), which represented 11.0% of
was €
129.2 million, representing 9.9% of revenues compared to
before unusual and infrequent items (net of tax) for the period
€
119.9 million in 2015.