Business Process Maps SM - WD - RR - page 18

Water LeakProcess
OtherDepartments
AdminSupport
FieldCrew
Supervisor
Call Taker
Supervisor II
WaterDistribution
IssueReported
SecureMaterials and
Dispatch
CustomerNotified No
Yes
ReviewsWorkOrder
Entries
Yes
Emergency
Transportation
PublicAffairs
CityManager
PublicWater Supply
Merger Towns
FireandPolice
StreetsDept for Patches Water PlantNotified
No
Start
LeakDetected?
Sitework
completed?
End
End
HansenWorkOrder
Created
Completed
Spreadsheet
Updated
Initiate
workorder via
Repair Form