Business Process Maps SM - WD - RR - page 9

Easement Inspection
SewerMaintenance
CodeEnforcement
EasementMaintenance
Inspector Supervisor
Easement Inspector
SewerMaintenance
No
Yes
Homeowner (if any)
isnotifiedby
supervisor of
impending repair/
constructionwork
Crew fills outwork
order as completed
Takephotos and
document findings
onworkorder
Crew completes
workonprojected
date.
Haveeasement
surveyedand staked
todelineate
boundaries
Undocumented
aerial/main
encountered
Sendwork
requestwhere?
Verifywith code
enforcement that
easement exists
Completes paper
workorder
Require repair?
Cut easement (bush
hog, hand cut or
gyro cut)
End
Inspects sewer
easement
Workorder sent to
program supervisor
for completion
basedon severity
Crew sent to flushor
CCTV inspect the
sewermain
Crew completes
paperworkorder Crew finishes
inspection/flushing
Workorder sent to
assistant
superintendent
detailingproblem
End
Workorder
recordedon
spreadsheet
Start
Submit to supervisor
for regular
inspection
End
Document
on
spreadsheet
for trending
End
Submitworkorder
upon completion
Workorderwith
attachedmap sent End
Code
Enforcement
Easement
clearing
process
Receives paperwork
order
Workorder
entered into
Hansen