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2015 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

38

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Expenses

(as % of Net Revenues)

Average

Top 25% Profit Top 25% Growth

COMPENSATION EXPENSES

Payroll: Employee

46.0%

43.8%

45.3%

Payroll: “Non-Employee” - 1099 Producers/Temp Help

2.2%

0.1%

5.9%

Total Payroll

48.3%

43.9%

51.2%

Benefits: Payroll Taxes

3.7%

2.9%

3.6%

Benefits: Retirement

1.8%

1.2%

1.2%

Benefits: Insurance

2.8%

2.2%

2.4%

Benefits: Other

0.2%

0.2%

0.5%

Total Benefits

8.5%

6.4%

7.8%

Total Compensation

56.8%

50.3%

59.0%

SELLING EXPENSES

T&E/Conventions

1.6%

1.8%

1.9%

Auto Expenditures

1.1%

1.4%

1.0%

Auto Depreciation

0.2%

0.2%

0.1%

Total Auto

1.3%

1.5%

1.0%

Advertising/Promotions

1.6%

0.8%

3.2%

Total Selling

4.5%

4.2%

6.2%

OPERATING EXPENSES

Occupancy Expenditures

5.8%

5.7%

6.8%

Occupancy Depreciation/Amortization

0.1%

0.2%

0.0%

Total Occupancy

5.9%

5.9%

6.8%

Office Equipment Expenditures

0.5%

0.6%

0.5%

Office Equipment Depreciation

0.6%

0.0%

1.4%

Total Office Equipment

1.0%

0.6%

1.9%

IT (Information Technology)

2.4%

2.0%

3.0%

IT Depreciation/Amortization

0.1%

0.0%

0.1%

Total IT

2.5%

2.0%

3.1%

Telephone

1.0%

0.7%

1.0%

Postage

0.4%

0.4%

0.4%

Supplies/Printing

1.0%

1.1%

1.1%

Dues/Subscriptions/Contributions

0.8%

0.4%

1.0%

Taxes/Licenses

0.4%

0.4%

0.3%

Insurance

1.6%

1.5%

1.3%

Professional Fees

0.8%

0.4%

1.2%

Bad Debts

0.1%

0.0%

0.0%

Outside Services

0.6%

0.1%

0.4%

Education/Training

0.4%

0.3%

0.4%

Miscellaneous

0.6%

0.0%

1.2%

Total Operating

16.8%

14.0%

20.2%

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