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2015 Best

Practices Study

Agencies

with Revenues

Between

$2,500,000 and

$5,000,000

69

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25% Profit Top 25% Growth

Total Number of Employees (FTE)

22.7

18.4

22.2

Revenue Per Employee

$164,362

$191,159

$182,155

Compensation Per Employee

$92,343

$89,067

$101,359

Spread Per Employee

$72,020

$102,092

$80,796

Average

Top 25% Profit Top 25% Growth

Average number of Agency Employees

that work remotely

2.6

2.5

1.2

% of Agencies with Remote Workers

51.1%

50.0%

33.3%

Employee Productivity

Administrative Staff

Revenue Per Employee Compensation Per Employee Spread Per Employee

$0

$50K

$100K

$150K

$200K

$250K

$164,362

$191,159

$182,155

$92,343

$89,067

$101,359

$72,020

$102,092

$80,796

Average

Top 25% Profit

Top 25% Growth

Average

Top 25%

Accounting Department

Total Number of Employees in Accounting Department

1.3

High

4.0

Low

0.3

Revenue per Accounting Employee

$2,932,816

$4,153,403

Total Payroll for Accounting Employees

$65,736

Accounting Payroll as % of Net Revenue

1.9%

HR Department

Total Number of Employees in HR Department

0.6

High

1.0

Low

0.2

Revenue per HR Employee

$3,527,443

$4,344,184

Total Payroll for HR Employees

$32,801

HR Payroll as % of Net Revenue

1.0%