74 / 168
2015 Best
Practices Study
Agencies
with Revenues
Between
$2,500,000 and
$5,000,000
74
Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Service/Sales Support
Number
6.9
High
13.0
Low
2.0
Average Revenue per Staff
$326,972
$504,725
Total Commercial Service Payroll ($)
$335,347
Payroll (as % of Total Commercial Revenue)
16.7%
Bonds P&C Service/Sales Support Staff
Number
0.9
High
2.0
Low
0.1
Average Revenue per Staff
$120,423
$204,147
Total Bond Service Payroll ($)
$43,457
Payroll (as % of Total Bond Revenue)
31.6%
Personal P&C Service/Sales Support Staff
Number
5.0
High
12.0
Low
0.8
Average Revenue per Staff
$201,875
$332,341
Total Personal Service Payroll ($)
$203,254
Payroll (as % of Total Personal Revenue)
22.7%
Group L&H Service/Sales Support Staff
Number
1.7
High
5.0
Low
0.1
Average Revenue per Staff
$307,606
$455,534
Total Group L&H Service Payroll ($)
$84,561
Payroll (as % of Total Group L&H Revenue)
15.3%
Individual L&H Service/Sales Support Staff
Number
0.5
High
1.0
Low
0.2
Average Revenue per Staff
$109,876
$197,165
Total Individual L&H Service Payroll ($)
$22,490
Payroll (as % of Total Individual L&H Revenue)
30.2%
Multi-Line Service/Sales Support Staff
Number
*
High
8.5
Low
1.0
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data