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2015 Best

Practices Study

Agencies

with Revenues

Between

$2,500,000 and

$5,000,000

76

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25%

Information Technology Employees (FTE)

Number

0.7

High

1.8

Low

0.1

Number of IT Employees per 100 users

N/A

Revenue per IT Employee

$3,150,614

$4,120,046

Total IT Payroll Expense ($)

$37,494

$74,037

As % of Total Compensation Expense

2.0%

As % of Net Revenues

1.1%

1

Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,

website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Other included Xanatek-IMS.

Technology

Agency Management System Utilized

Average

Top 25% Profit Top 25% Growth

Total IT Expenses

1

(as % of net revenues)

2.3%

1.8%

2.4%

TAM

40.4%

EPIC

10.6%

Other

2.1%

Doris

2.1%

AMS360

38.3%

AFW

2.1%

Sagitta

2.1%

Instar

2.1%