2015 Best
Practices Study
Agencies
with Revenues
Between
$2,500,000 and
$5,000,000
76
Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Average
Top 25%
Information Technology Employees (FTE)
Number
0.7
High
1.8
Low
0.1
Number of IT Employees per 100 users
N/A
Revenue per IT Employee
$3,150,614
$4,120,046
Total IT Payroll Expense ($)
$37,494
$74,037
As % of Total Compensation Expense
2.0%
As % of Net Revenues
1.1%
1
Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,
website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.
Other included Xanatek-IMS.
Technology
Agency Management System Utilized
Average
Top 25% Profit Top 25% Growth
Total IT Expenses
1
(as % of net revenues)
2.3%
1.8%
2.4%
TAM
40.4%
EPIC
10.6%
Other
2.1%
Doris
2.1%
AMS360
38.3%
AFW
2.1%
Sagitta
2.1%
Instar
2.1%