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2015 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

81

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25% Profit

Top 25% Growth

ORGANIC GROWTH BY LINE OF BUSINESS (excludes any acquired revenue)

Commercial P&C

5.7%

6.6%

11.2%

Personal P&C

4.4%

2.2%

6.4%

Group Medical

-1.6%

-1.5%

-0.5%

All Other Group

14.2%

6.1%

18.9%

Total Organic Growth

7.1%

5.7%

14.8%

PROFIT

Pro Forma Pretax Profit

22.7%

35.6%

25.3%

Pro Forma EBITDA

25.2%

37.9%

26.5%

Rule of 20 Score

18.0

25.4

22.7

FINANCIAL

Average

Top 25%

Current Ratio

1.37:1

2.06:1

Receivable/Payable Ratio

42.4%

8.3%

Accounts Receivables > 60 Days

12.7%

0.6%

Accounts Receivables > 90 Days

1.9%

-14.8%

PRODUCTIVITY

Total Agency

Average

Top 25% Profit Top 25% Growth

Revenue per Employee

$170,743

$209,600

$174,715

Compensation per Employee

$105,991

$123,659

$103,572

Spread per Employee

$64,752

$85,940

$71,143

Annual New Commissions Generated per Validated Producer

Average

Top 25%

Commercial P&C

$80,181

$163,040

Personal P&C

$41,189

$73,213

Life & Health/Financial

$70,205

$126,622

Service Staff Total Payroll as % of Line of Business Revenue

Average

# of Service Staff

Commercial P&C

22.5%

13.6

Personal P&C

24.1%

9.1

Group Life & Health/Financial

17.9%

3.1