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2015 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

85

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Revenue by Account Concentration

% of Revenue Derived from

Average

Top 25% Profit

Top 25% Growth

Largest Account

3.6%

3.7%

5.0%

High

20.5%

Low

0.6%

10 Largest Accounts

13.2%

13.8%

14.8%

High

33.6%

Low

2.4%

Average

Top 25% Profit

Top 25% Growth

“Other” Group Life & Health Revenue Source (excluding Group Medical)

Life

35.1%

26.7%

32.6%

Disability

14.3%

16.3%

12.1%

Dental & Vision

30.0%

29.9%

23.8%

Retirement/Pension

3.0%

0.3%

1.5%

Worksite/Voluntary/Supplement

7.2%

11.8%

14.0%

Long-Term Care

3.1%

2.7%

3.1%

Employee Benefits TPA

0.3%

0.0%

0.0%

All Other

7.0%

12.2%

13.1%