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Morgan Hill, California
4
Zucker Systems
Division. Since the development community is paying for the processing through the
fee structure and the 206 Fund, it should be possible to provide adequate staff to meet
performance needs. The city has had good experience with using consultants to
supplement staff, and properly used, consultants can help the city avoid employee
layoffs during the next down cycle of activity. Finally, there are a number of areas
where staff has not met building certification industry standards.
Recommendations
Add staff for the Geographic Information (GIS) function, Recommendation 19;
Building Official to be a certified Building Official, Recommendation 32;
Building Inspector Supervisor to be ICC certified, Recommendation 33;
Combination Inspectors to be ICC certified, Recommendation 35;
Chief Plans Examiner to be ICC certified, Recommendation 38;
Add 6-month contract for fire plan review/inspector, Recommendation 45;
Adjust staffing levels to meet service demands and adjust staffing levels more
frequently than budget cycles, Recommendations 52, and 54;
Use TRAKiT to review and adjust staffing needs, Recommendation 79; and
Add contract staff as needed to meet staffing needs, Recommendation 80.
6. TRAK
I
T
Finding
The city has had a permitting system, Tidemark, but it has not been fully utilized and
is out of date. A new TRAKiT system has been selected, and its installation is
underway. We have had experience with this system and feel the city has made a good
selection. The new system will allow for Internet plan applications, electronic plan
check, electronic files, and the use and monitoring of performance standards. These
systems take considerable effort to implement and we have seen many failures due to
the lack of sufficient staff resources, management or staff buy in. Morgan Hill needs
to expand its effort in this area.
Recommendations:
This report includes numerous recommendation related to the TRAKiT system. A few
of the key recommendations include:
Use TRAKiT to monitor performance standards, Recommendations 6;