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21

BUYING OR SELLING BY ASSOCIATES

All property being sold in which an agent has an ownership interest is to be listed through

their Parks office.

If an agent is buying or selling a personal residence or investment property, Parks will

receive no commission on one transaction side providing:

1. The agent must have been actively licensed with Parks for a minimum of six (6) months

directly preceding the transaction closing date.

2. The agent must have two sales with Parks prior to the transaction.

3. The agent may only sell or purchase their personal residence or investment property

once per calendar year and receive an exemption on one transaction side.

4. All advertising expenses must be paid by the agent.

5. The agent will hold harmless Parks from any legal liabilities resulting from the

transaction.

6. Commission from the transaction will not be credited towards the agent’s commission

level earnings; however, the agent may count the production from the sale for awards

purposes.

7. The sale of a personal residence is excluded by the agent’s E&O Policy and also the

company’s excess E&O policy by the E&O carrier. This is per the E&O carrier terms.

AGENT DISPUTE RESOLUTION

With the best of intentions, misunderstandings and conflicts sometimes develop between

agents. If agents can not quickly resolve, the issue(s) should be presented to their Principal

Broker for a decision. Agents should never involve a consumer. A decision will be reached

by the Principal Broker based on the spirit and intent of Parks’ policy. The decision of the

Principal Broker will be final and binding upon both agents.

If there is a conflict between agents in two or more Parks offices, the Principal Brokers will

meet in an attempt to resolve the conflict. If an agreement is reached, that decision will

be binding on all parties. If the Principal Brokers are not successful, the final step in the

process is a meeting with a panel of three Principal Brokers who are not involved in the

conflict. The Principal Brokers will be chosen by the CEO and their decision will be binding

on all parties involved in the conflict.