2001 Best Practices Study

The

2001 Best Practices Study

is available in two formats – hard copy and electronically. The

hard copy, which can be purchased via the IIAA distribution center (800-261-4422), contains all

the numerical results as well as an analysis at the beginning of each revenue section of the

business practices used by those top agencies in that study group. The electronic Executive

Update contains only the numerical results and can be accessed via the websites of IIAA and

Reagan Consulting

. From the

sites, users can enter the Best Practices Gateway page to view an html version of the Executive

Update, download a Best Practices Excel spreadsheet to compare their year-end results with the

study’s results, and access the complete family of Best Practices resources.

As in previous years, the update provides an analysis of agencies by revenue size, by region and

by population density of the city in which they primarily operate. In addition, the study contains an

analysis of agencies that indicated that Personal Lines is an important source of revenue.

Other Best Practices Studies and Tools

In addition to providing benchmarks and documenting the business practices of leading agencies,

the IIAA and Reagan Consulting periodically address specific business practices or focus on

issues of critical importance to independent agencies. Such studies include

The Best Practices

of Leading Sales Organizations

and

The Best Practices for Perpetuation and Management

Succession.

Tools designed to help agencies measure and improve their performance include

the

Agency Self-Diagnostic Tool

and the

Joint Agency Company Planner

. These

Best

Practices

studies and tools, which are part of a complete line of

Best Practices

products and

services, can be ordered through the IIAA Distribution Center at 800-261-4422.