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Introduction
1
Special Analysis of Agencies with Revenues Less than $1,250,000
Personal Lines Analysis
3
Regional Analysis
5
Population Density Analysis
7
Special Analysis of Agencies with Revenues Greater than $1,250,000
Personal Lines Analysis
8
Regional Analysis
10
Population Density Analysis
12
Analysis of Agencies with Revenues Less than $500,000
Best Business Practices
14
Benchmarks
Agency Characteristics
20
Revenue Analysis
20
Acquisition Activity
22
Expense Analysis
24
Profitability
25
Productivity
26
Financial Stability
32
Carrier Representation
33
Technology
33
Analysis of Agencies with Revenues Between $500,000 and $1,250,000
Best Business Practices
36
Benchmarks
Agency Characteristics
42
Revenue Analysis
42
Acquisition Activity
43
Expense Analysis
45
Profitability
46
Productivity
4
7
Financial Stability
52
Carrier Representation
53
Technology
53
Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000
Best Business Practices
56
Benchmarks
Agency Characteristics
64
Revenue Analysis
64
Acquisition Activity
66
Expense Analysis
68
Profitability
69
Productivity
70
Financial Stability
76
Carrier Representation
77
Technology
77
T
ABLE OF
C
ONTENTS