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14 Confidential. For use by Hospitality Softnet Staff only

Writer

will submit the report and the audio file to HSI (for those managers who have signed a consent)

within one full business day of receipt of the final report. Reports received by 9 AM Eastern on Tuesday

are due no later than 8 AM Eastern on Wednesday. Reports received after 9 AM are considered being

received the following day. For example, a final report received on Monday at 3:30 PM is due to the

office by Wednesday at 8 AM. Completed reports/audios should be emailed to the HSI office at

HSISHOPS@hospitalitysoftnet.com .

Email Subject Line:

Full Hotel Name, Shop ID Code

Body of the Email:

File Name (Hotel Code_Date_Initials)

Hotel Name

Manager Name

Writer

will be responsible for submitting the correspondence to the office with the final report, if collateral

is required as a part of the shop.

NOTE: On the occasion

Writer

has a question on what is received, please communicate directly with

Caller.