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2010 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

126

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

Revenues

Revenue by Source

(% of Gross Revenues)

(% by Source)

Average

+25% Profit

+25% Growth

Property & Casualty

Commercial Commissions & Fees

50.3%

50.6%

43.9%

Bonds

2.2%

2.1%

1.4%

Personal Commissions

13.9%

14.6%

19.1%

Value Added Services

1.0%

1.3%

2.1%

Contingent/Bonus

8.7%

9.9%

9.1%

Total P&C

76.0%

78.6%

75.6%

Life & Health/Financial

Group Medical Commissions & Fees

14.7%

11.1%

14.2%

All Other Group Commissions & Fees

4.6%

4.7%

5.4%

Individual L&H Commissions & Fees

1.5%

2.9%

2.3%

Bonus/Overrides

1.7%

1.0%

1.1%

Total L&H/Financial

22.5%

19.8%

23.1%

Investments

0.6%

0.7%

0.3%

Miscellaneous

0.9%

1.0%

1.0%

Gross Revenues

100.0%

100.0%

100.0%

Brokerage Commission Expense

1.6%

3.1%

2.4%

Net Revenues

98.4%

96.9%

97.6%