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2010 Best

Practices Study

Agencies

with Revenues

Over $25,000,000

178

Analysis of Agencies with Revenues Over $25,000,000

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

Average +25% Profit +25% Growth

Carrier Representation

Personal Lines P&C

National

11.1

8.8

9.4

Regional

13.2

21.0

10.2

Total

24.3

29.8

19.6

Commercial Lines P&C

National

46.0

47.2

27.0

Regional

48.3

94.0

44.4

Total

94.3

141.2

71.4

Group L&H / Financial

Total

85.6

64.6

90.6

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

5.3%

0.0%

0.0%

Decrease the Number of Carriers Represented

5.3%

0.0%

0.0%

Keep the Same Number of Carriers Represented

89.5%

100.0%

100.0%

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

5.3%

0.0%

0.0%

Decrease the Number of Carriers Represented

5.3%

0.0%

0.0%

Keep the Same Number of Carriers Represented

89.5%

100.0%

100.0%

Average

+25% Profit

+25% Growth

Commission Income Derived from Top Carriers

% of Net Rev from Top P&C Carrier

7.4%

8.3%

5.6%

% of Net Rev from Top 3 P&C Carriers

22.1%

38.0%

32.0%

% of Net Rev from Top L&H/F Carrier

6.4%

4.8%

6.0%

% of Net Rev from Top 3 L&H/F Carrier

11.8%

9.0%

12.8%

Carriers

12 Month Plans for Carrier Representation

P&C Carriers

L&H Carriers

Revenue from Top Carriers

Revenues from Top P&C Carrier–Breakdown By Line of Business