29 / 191
2010 Best
Practices Study
Agencies
with Revenues
Under $1,250,000
29
Analysis of Agencies with Revenues Under $1,250,000
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Staff Service Info
Technology
Insurance Carriers
Appendix
Average
+25% Profit
+25% Growth
Service Center Use
Total Personal Lines Commission placed in
Carrier Service Center
72.9%
97.5%
*
Total Commercial Lines Commission placed in
Carrier Service Center
24.0%
58.3%
*
Average
+ 25% Profit
+ 25% Growth*
Workflow
*Insufficient Data
Use of Carrier Service Centers
Impact of Service Center Use
Commercial Lines Carriers
Personal Lines Carriers
Average
+ 25% Profit
+ 25% Growth*
Retention
Commercial Lines Carriers
Personal Lines Carriers
Average
+ 25% Profit
+ 25% Growth*
Profitability
Commercial Lines Carriers
Personal Lines Carriers
Average
+ 25% Profit
+ 25% Growth*
Sales
Commercial Lines Carriers
Personal Lines Carriers
Very Negative
Very Positive
Very Negative
Very Positive
Very Negative
Very Positive
Very Negative
Very Positive
Very Negative
Very Positive
Very Negative
Very Positive
Very Negative
Very Positive
Very Negative
Very Positive
*Insufficient Data
*Insufficient Data
*Insufficient Data
*Insufficient Data