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Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

45

2011 Best

Practices Study

Agencies with

Revenues Between

$1,250,000 and

$2,500,000

Average

+25% Profit

+25% Growth

Carrier Representation

Personal Lines P&C

National

5.3

4.0

4.2

Regional

4.2

3.1

3.2

Total

9.6

7.1

7.4

Commercial Lines P&C

National

6.5

4.8

4.1

Regional

7.0

6.9

4.8

Total

13.5

11.7

8.9

Group L&H / Financial

Total

6.1

4.4

3.2

Average

+25% Profit

+25% Growth

Commission Income Derived from Top Carriers

% of Net Rev from Top P&C Carrier

23.7%

23.2%

25.6%

% of Net Rev from Top 3 P&C Carriers

42.4%

40.2%

44.7%

% of Net Rev from Top L&H/F Carrier

5.1%

4.2%

2.8%

% of Net Rev from Top 3 L&H/F Carrier

8.2%

5.8%

4.4%

Carriers

Revenue from Top Carriers

Revenues from Top P&C Carrier–Breakdown By Line of Business