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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

46

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

2011 Best

Practices Study

Agencies with

Revenues Between

$1,250,000 and

$2,500,000

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

14.7%

22.2%

11.1%

Decrease the Number of Carriers Represented

8.8%

11.1%

22.2%

Keep the Same Number of Carriers Represented

76.5%

66.7%

66.7%

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

8.8%

11.1%

11.1%

Decrease the Number of Carriers Represented

2.9%

11.1%

0.0%

Keep the Same Number of Carriers Represented

88.2%

77.8%

88.9%

12 Month Plans for Carrier Representation

P&C Carriers

L&H Carriers

Average

+25% Profit

+25% Growth

Service Center Use

Total Personal Lines Commission placed in

Carrier Service Center

*

*

*

Total Commercial Lines Commission placed in

Carrier Service Center

5.4%

*

5.6%

Use of Carrier Service Centers

*Insufficient Data