Table of Contents Table of Contents
Previous Page  34 / 44 Next Page
Information
Show Menu
Previous Page 34 / 44 Next Page
Page Background

29

Quarterly Report - Q1 2018

Provides oversight to major agency projects and supports strategy development for VWC.

Department Updates

Project Management- Goals

1. PMs will produce project documents that comply with the established VWC required project

documents and upload them to their project SharePoint folder “Project Documents.”

100% compliance required.

•All project documents were uploaded to SharePoint according to the PMO standards.

2. PMs will distribute Customer Satisfaction survey within 1 week of receiving project close-out

approvals and obtain at least an 80% score.

•No project scores to report.

4. Close seventy (70) percent of Footprint tickets within 4 days.

•67

% (193 of 285) of tickets between January 2018 and March 2018 were closed within 4 days.

5. Systems Analysts teammates should maintain a backlog of 5 (minimum) signed off requirements

documents for each department they support.

•Design and estimate for release 6.7 is underway (December 2018).