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Quarterly Report - Q1 2018
Provides oversight to major agency projects and supports strategy development for VWC.
Department Updates
Project Management- Goals
1. PMs will produce project documents that comply with the established VWC required project
documents and upload them to their project SharePoint folder “Project Documents.”
100% compliance required.
•All project documents were uploaded to SharePoint according to the PMO standards.
2. PMs will distribute Customer Satisfaction survey within 1 week of receiving project close-out
approvals and obtain at least an 80% score.
•No project scores to report.
4. Close seventy (70) percent of Footprint tickets within 4 days.
•67
% (193 of 285) of tickets between January 2018 and March 2018 were closed within 4 days.
5. Systems Analysts teammates should maintain a backlog of 5 (minimum) signed off requirements
documents for each department they support.
•Design and estimate for release 6.7 is underway (December 2018).