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35

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Leading through Transition

Whit Babcock

Executive Office

O

ne of the great challenges

facing nonprofit leaders today is

leading in times of transition. We had

an opportunity to speak with Whit

Babcock, Athletic Director at Virginia

Tech.We

asked him about how leaders

in the social benefit realm can grow

their organizations, how to develop and

maintain talent in your organization, what

his 6-month plan was, and how to interact

with tradition in an organization.

Growing Your Organization

First, you are only as good as the people

around you. Early on, as a leader, you might

think, “I’ll pick this team and I will lead

them, and it’s me leading.” But I very quickly

learned (as anyone in a leadership position

should) that you’d better surround yourself

with good people. That means leaders must

have self-awareness.

Transparency and trust are also vital in these

situations. These are characteristics that

transcend an industry.This isn’t just athletics,

or one particular industry, this is just as true

in nonprofits or any other sector. The staff

that you have around you must be given

authority and responsibility to do their jobs.

You also are responsible for holding them

(and yourself ) accountable.

Developing and RetainingTalent

I believe that people desire to know that they

are going to see career development take

place. This brings three positive impacts for

leaders:

1. It continues to grow the staff

2. It positively effects morale

3. It assists in lifelong learning.

Developing a career development plan, and

helping staff achieve that, provides talent

with an understanding that they are valued

for who they are and where they are able to

grow.

If a staff member wants to leave for another

job, I understand that.Who am I to tell them

that they shouldn’t leave for another job? I

have. I want them to know, however, that the

people that you work for and the network

that those people have is probably more

important than a title or a paycheck.

There are certain athletic directors, including

one I worked for at the University of Missouri,

Mike Alden, who helped me understand

not to get tied up in upward mobility and

paychecks.That stuff will come with character

and competence.The person I work for, what

they can teach me, how they can develop me,

and their network of contacts is much more

important than titles.

I recommend not jumping jobs just to climb

the ladder. As you get on in your career, be

strategic about your moves. Ultimately, with

every new job you take, ask “If this is where

I am for the next 20 years, I am going to be

satisfied?” Taking jobs, with intentions that

this is going to be a 3-5 year stop, isn’t the

best plan forward. You’ll always be looking

for the next job and not performing your

duties at levels that lead to excellence.

The 6-Month Plan

I have learned a lot in my different

stops that have prepared me for my

work at Virginia Tech. I believe you

have to get the lay of the land, so to

speak, work to shorten your learning

curve, and go in with no preconceived

notions. Four keys stick out:

1. Get the lay of the land

2. Major on the majors

3. Hurry, but don’t rush

4. Pick your spots to implement change.

One of the things that I have done in each

of my jobs is to have a meeting with every

single employee. At Virginia Tech that is

171 employees. We do it for everyone, entry-

level to head football coach, and everyone in

between. We set the meeting on their turf,

which hopefully begins to set the tone about

my care for them. At Tech, those meetings

took four months. It was a major investment,

but it allowed me to get to know the people

and the culture, which shortened my learning

curve quickly. It was also an opportunity

for everyone to have a voice and for me to

get the lay of the land really quickly. Before

long, consistent themes begin to develop that

provide real value.

Everyone has a homework assignment that

they have to turn in.They are asked:

• To share about themselves.

• To complete a SWOT (Strengths,

Weaknesses, Opportunities, Threats)

analysis of the department.

• To state who the go-to people are in the

organization when you really need help or

an answer.