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HRDQstore.com

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COMMUNICATION

HRDQstore.com/ communication

Communication Derailed

Second Edition

Eileen Russo, PhD and Chris Giblin

Game, 2–3 hours per module

Tackle even the most difficult communication

problems with

Communication Derailed

, an

engaging simulation game that demonstrates the

profound impact of poor communication — and

then teaches the skills needed to communicate

effectively.

This popular game addresses

three common communication challenges:

communication in teams, lateral communication,

and communication during organizational stress.

Themodules canbe run independently or in a series,

depending on your learning goals. Trainers love this

game because it is easy to facilitate and all parts are

reusable.

L E A R N I N G O U T C O M E S

• Recognize how poor communication can

damage an organization

• Understand how to handle unique

communication problems

• Learn how to improve communication skills

• Create a personal action plan

HRDQstore.com/ commd

Complete Game Kit

Materials to train up to 3 groups of 4–8 participants at one time

$499

Extra Parts

$59

Neurolinguistic Communication Profile

Second Edition

James P. Eicher; John E. Jones; PhD, William L. Bearley, EdD; Tony Jeary; and Kevin Grant

Assessment and Workshop, 1.5 hours

Why you “hit it off” with some but

not others.

It’s a phenomenon that happens to all of us —

the ability to determine within minutes whether

or not we’ll “click” with another person. In our

personal lives, rapport leads to friendship or

even love. In the professional world, rapport

paves the way for clear communication, fewer

conflicts, better teamwork, and even greater

productivity.

That’s why you need the

Neurolinguistic

Communication Profile

the assessment tool

that will help anyone — from employees to

managers and executives — become a more

effective communicator. Individuals will discover

their communication preferences, and then they

learn rapid rapport-building techniques. As a

trainer, you can expect to see immediate, game-

changing improvements to key areas such as

customer service, sales, negotiating, coaching,

teamwork, and more.

L E A R N I N G O U T C O M E S

• Identify one’s personal communication

preference

• Recognize the communication preferences

of others

• Learn how to communicate more effectively

• Understand how to increase productivity and

motivation

• Discover how to mirror another person’s

communication style

HRDQstore.com/ ncp

Facilitator Set

Includes facilitator guide, workshop instructions, sample participant materials, and

PowerPoint presentation

$181

Paper Self Assessment

$17.90

Online Self Assessment

$25

QuickStart Training

Two hours of telephone coaching for facilitators

$450