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For U.S. and Canadian associates, domestic and single destination International
reservations should be made in the Concur online booking tool. International trips
consisting of more than one destination should be booked with a BCD travel agent by
phone. Global offices will book all reservations through email or phone with their local
BCD agent, International reservations should be booked as far in advance as possible to
take advantage of advanced ticket purchase discounts and to avoid hotel sellouts. BCD
will provide you with an email notification once the travel arrangements have been
confirmed.
BCD charges a fee for every itinerary booked, We encourage U.S. and Canadian based
travelers to use Concur as this is the lowest fee option. Reservations made over the
phone with a BCD agent will incur a higher fee than those booked through Concur. Calls
made to BCD after hour incur an additional fee and should only be used in an
emergency or if you will be traveling within the next 24 hours, this applies to WSGO
travelers as well.
Changes to existing reservations can always be made through Concur during or after
hours, for U.S. and Canadian associates, without incurring additional agency fees;
however airline change fees will still apply.
When you have received your confirmation, it is your responsibility to review it carefully
for accuracy within 24 hours. Contact BCD immediately if you find an error.
Travel reports are reviewed by the Executive Committee regularly.
Trip Authorizer
All WSI travel will be required to be reviewed /approved by your manager prior to the
reservation being completed. When you book a flight, hotel and/or car, an email
notification will be sent to your manager outlining the potential travel. Your manager will
review and either approve or send back for modifications/clarification. If approved, you
will not be required to do anything further, the approval will go through and your
reservation will be booked. If your manager sends back an itinerary, please review the
comments and make the appropriate changes, then resubmit for approval.
It is the manager’s responsibility to review the entire itinerary and ensure that it is in line
with the travel policy as well as company needs.
If a manager is unable to approve travel during a period of time, a delegate must be set
up to review and approve/reject travel itineraries.
The Travel department may also receive travel approval emails to ensure that there is
not a delay in approvals.
If there are any questions regarding Trip Authorizer, please contact the Travel
department.