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Associates in China will not being using the Trip Authorizer tool, however manager
approval is still required.
Changes/Cancellations
Please notify BCD immediately of any changes or cancellations to your itinerary and
obtain a cancellation number from your hotel when cancellations are made through BCD
or by going directly to the hotel. Many reservations booked online with Concur can also
be modified or cancelled online with Concur.
With reservations booked through the BCD call center, airfare can typically be voided
within 24 hours of initial booking, unless otherwise told by the agent.
Itinerary/Invoice
To expedite the processing of expense reports by Corporate Accounts Payable, a copy
of the itinerary/invoice must be attached to the expense report. U.S. and Canadian
associates should utilize Concur Travel, making it easy to pull your hotel and car
expenses over from your travel booking itinerary. If you have enabled e-receipts and
book with a participating e-receipt vendor, you will not need to scan and attach those
receipts to your expense report, simply pull them over from Travel.
Refunds/Credits
Return all unused tickets (including non-refundable) to BCD as soon as possible to
ensure the appropriate credits are issued. BCD should also be notified when an e-ticket
is not used so they can track the credit. Unused tickets have a cash value and should
be treated as such.
Travel credits have an expiration date and in order to use a credit, the new travel must
occur prior to that date.