GM Dealer Workbook - page 29

GMF Operation New Blue External Q&A
GM Financial Operation New Blue External Q&A 6
May 1, 2014
Question: Is eligibility determined by the GMF bureau score or the dealer’s bureau
score?
Answer: The dealer’s bureau score.
Question: Does the ONB voucher program have any different program
parameters?
Answer: Standard GM Financial program underwriting guidelines apply for new GM
vehicle contracts, except for the following:
Primary applicant must have a CB score of 619 or lower
Participation paid up to 1% or $100 flat fee on qualifying contracts
Question: How does the dealership track and administer the ONB program?
Answer: It’s simple, just log in to OperationNewBlue.com and you will find your
dealership’s benchmark details and the number of vouchers earned.
Question: For ONB technical support, who does the dealership contact?
Answer: Call 866-233-6785.
Question: For
earn
POWER support, including technical issues and assistance
with claims, who does the dealership contact?
Answer: Call 800-352-6638.
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