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Personal Lines Analysis – Agencies with Revenues Less Than $1.25M
9
of
113
III. Productivity
CSR Information
Average # of CSRs
1.9
High
6.0
Low
1.0
Average Top 25%
Average Commissions Serviced
$113,843 $171,563
Average Pay
$25,210
How Time Was Spent
Selling New Business
15.1%
Marketing (Placement)
14.8%
Claims Processing
9.0%
Customer Service
58.0%
Administration
5.1%
Producer Information
Average No. of Validated Producers
1.0
Average PL Commissions in Book
$111,782
Average Pay/PL Producer
$37,955
IV.
Carriers Represented
Average +25% Profit+25% Growth
No. of PL National
3.3
3.0
2.4
No. of PL Regional
4.2
3.5
3.0