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Personal Lines Analysis – Agencies with Revenues Greater Than $1.25M
11
of
113
III. Productivity
CSR Information
Average # of CSRs
7.4
High
41.0
Low
1.0
Average Top 25%
Average Commissions Serviced
$151,875 $231,731
Average Pay
$29,515
How Time Was Spent
Selling New Business
13.1%
Marketing (Placement)
15.2%
Claims Processing
4.9%
Customer Service
62.1%
Administration
4.4%
Producer Information
Average No. of Validated Producers
2.8
Average PL Commissions in Book
$191,451
Average Pay/PL Producer
$50,407
IV.
Carriers Represented
Average +25% Profit +25% Growth
No. of PL National
5.8
5.6
5.3
No. of PL Regional
3.5
3.5
2.3