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109

2008 Best Practices Study | Agencies with Revenues Over $25,000,000 | Revenues/Expenses

Agencies with Revenues Over $25,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Revenue/Expense/Profit Summary

Expenses (as % of Net Revenue)

Average

+25% Profit

+25% Growth

Revenues (% by Source)

Commercial Lines

56.0%

47.7%

63.7%

Bonds

3.4%

2.0%

4.6%

Personal Lines

10.9%

23.5%

6.7%

VAS - P&C

1.4%

0.1%

1.5%

Contingent/Bonus

7.1%

8.6%

6.2%

Group Life & Health

15.8%

13.4%

11.9%

Individual Life & Health

0.8%

0.8%

0.9%

VAS - L&H

0.5%

0.0%

0.2%

Bonus/Overrides

0.5%

0.4%

0.5%

Investments

2.5%

2.7%

3.2%

Miscellaneous

1.0%

0.9%

0.6%

Total Revenues

100.0%

100.0%

100.0%

Less Brokerage Commission Expense

3.8%

2.3%

4.8%

Net Revenues

96.2%

97.7%

95.2%

Expenses (as % of Net Revenues)

Compensation

63.3%

56.4%

62.5%

Selling

4.3%

3.6%

4.2%

Operating

14.3%

13.2%

12.5%

Administrative

2.7%

1.0%

1.7%

Total Expenses

84.7%

74.2%

80.9%

Pre-Tax Profit

15.3%

25.8%

19.1%

Pro Forma Pre-Tax Profit

1

17.5%

27.3%

20.9%

Operating Pre-Tax Profit

2

4.9%

13.9%

8.8%

EBITDA

3

19.3%

28.0%

22.1%

Pro Forma EBITDA

4

21.5%

29.5%

23.8%

1

Pre-tax Profits if

discretionary expenses

are eliminated (e.g.

certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded

2

Pre-tax Profits excluding

income from

contingents, bonus and

investment income

3

EBITDA—Earnings

Before Interest Taxes

Depreciation and

Amortization

4

EBITDA if discretionary

expenses are eliminated

(e.g. certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded