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108

2008 Best Practices Study | Agencies with Revenues Over $25,000,000 | Revenues/Expenses

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Agencies with Revenues Over $25,000,000

Expenses

(continued)

Average

+25% Profit

+25% Growth

Operating Expenses

Occupancy Expenditures

3.4%

2.8%

2.9%

Occupancy Depreciation/Amortization

0.2%

0.2%

0.1%

Total Occupancy

3.6%

3.0%

3.0%

Office Equipment Expenditures

0.4%

0.3%

0.5%

Office Equipment Depreciation

0.7%

0.5%

0.6%

Total Office Equipment

1.1%

0.9%

1.0%

IT (Information Technology)

1.2%

1.1%

1.3%

IT Depreciation/Amortization

0.5%

0.4%

0.4%

Total IT

1.7%

1.4%

1.7%

Telephone

0.8%

0.8%

0.8%

Postage

0.5%

0.4%

0.4%

Supplies/Printing

0.9%

1.0%

0.7%

Dues/Subscriptions/Contributions

0.7%

0.7%

0.6%

Taxes/Licenses

0.3%

0.2%

0.2%

Insurance

1.8%

1.3%

1.5%

Professional Fees

1.1%

0.9%

1.0%

Bad Debts

0.1%

0.1%

0.1%

Outside Services

0.4%

0.3%

0.4%

Education/Training

0.4%

0.2%

0.4%

Miscellaneous

0.9%

2.0%

0.4%

Total Operating

14.3%

13.2%

12.5%

Administrative Expenses

Amortization of Intangibles

1.8%

1.0%

1.3%

Officer Life

0.1%

0.0%

0.1%

Interest

0.8%

0.0%

0.4%

Other

0.1%

0.0%

-0.1%

Total Administrative

2.7%

1.0%

1.7%

Total Expenses

84.7%

74.2%

80.9%

Pre-Tax Profit (Loss)

15.3%

25.8%

19.1%

EBITDA

19.3%

28.0%

22.1%

Average

+25% Profit

+25% Growth

Growth Over Prior Year

Compensation Expense

9.1%

7.1%

16.9%

Selling Expense

14.7%

19.0%

15.6%

Operating Expense

9.0%

6.6%

10.4%

Administrative Expense

7.7%

-0.6%

38.6%