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48

2008 Best Practices Study | Agencies with Revenues Between $2,500,000 and $5,000,000 | Revenues/Expenses

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Agencies with Revenues Between $2,500,000 and $5,000,000

Expenses

(continued)

Average

+25% Profit

+25% Growth

Operating Expenses

Occupancy Expenditures

4.5%

5.5%

5.4%

Occupancy Depreciation/Amortization

0.2%

0.4%

0.4%

Total Occupancy

4.7%

5.9%

5.8%

Office Equipment Expenditures

0.5%

0.7%

0.3%

Office Equipment Depreciation

0.3%

0.1%

0.3%

Total Office Equipment

0.8%

0.8%

0.7%

IT (Information Technology)

1.5%

1.6%

1.8%

IT Depreciation/Amortization

0.2%

0.1%

0.2%

Total IT

1.8%

1.7%

2.0%

Telephone

0.8%

0.8%

1.1%

Postage

0.6%

0.6%

0.6%

Supplies/Printing

1.1%

1.2%

1.3%

Dues/Subscriptions/Contributions

0.7%

0.6%

0.8%

Taxes/Licenses

0.3%

0.4%

0.2%

Insurance

1.6%

1.6%

1.4%

Professional Fees

0.7%

0.6%

0.3%

Bad Debts

0.1%

0.0%

0.1%

Outside Services

0.6%

0.3%

0.3%

Education/Training

0.5%

0.4%

0.5%

Miscellaneous

0.4%

0.4%

0.2%

Total Operating

14.6%

15.5%

15.2%

Administrative Expenses

Amortization of Intangibles

1.1%

1.2%

1.7%

Officer Life

0.5%

0.1%

0.2%

Interest

0.5%

0.2%

0.3%

Other

0.3%

0.2%

0.3%

Total Administrative

2.3%

1.7%

2.4%

Total Expenses

81.3%

72.4%

76.3%

Pre-Tax Profit (Loss)

18.7%

27.6%

23.7%

EBITDA

21.1%

29.8%

26.7%

Average

+25% Profit

+25% Growth

Growth Over Prior Year

Compensation Expense

3.9%

7.2%

12.0%

Selling Expense

3.7%

-7.2%

6.5%

Operating Expense

4.5%

6.3%

5.9%

Administrative Expense

3.0%

20.3%

24.8%