

48
2008 Best Practices Study | Agencies with Revenues Between $2,500,000 and $5,000,000 | Revenues/Expenses
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
Agencies with Revenues Between $2,500,000 and $5,000,000
Expenses
(continued)
Average
+25% Profit
+25% Growth
Operating Expenses
Occupancy Expenditures
4.5%
5.5%
5.4%
Occupancy Depreciation/Amortization
0.2%
0.4%
0.4%
Total Occupancy
4.7%
5.9%
5.8%
Office Equipment Expenditures
0.5%
0.7%
0.3%
Office Equipment Depreciation
0.3%
0.1%
0.3%
Total Office Equipment
0.8%
0.8%
0.7%
IT (Information Technology)
1.5%
1.6%
1.8%
IT Depreciation/Amortization
0.2%
0.1%
0.2%
Total IT
1.8%
1.7%
2.0%
Telephone
0.8%
0.8%
1.1%
Postage
0.6%
0.6%
0.6%
Supplies/Printing
1.1%
1.2%
1.3%
Dues/Subscriptions/Contributions
0.7%
0.6%
0.8%
Taxes/Licenses
0.3%
0.4%
0.2%
Insurance
1.6%
1.6%
1.4%
Professional Fees
0.7%
0.6%
0.3%
Bad Debts
0.1%
0.0%
0.1%
Outside Services
0.6%
0.3%
0.3%
Education/Training
0.5%
0.4%
0.5%
Miscellaneous
0.4%
0.4%
0.2%
Total Operating
14.6%
15.5%
15.2%
Administrative Expenses
Amortization of Intangibles
1.1%
1.2%
1.7%
Officer Life
0.5%
0.1%
0.2%
Interest
0.5%
0.2%
0.3%
Other
0.3%
0.2%
0.3%
Total Administrative
2.3%
1.7%
2.4%
Total Expenses
81.3%
72.4%
76.3%
Pre-Tax Profit (Loss)
18.7%
27.6%
23.7%
EBITDA
21.1%
29.8%
26.7%
Average
+25% Profit
+25% Growth
Growth Over Prior Year
Compensation Expense
3.9%
7.2%
12.0%
Selling Expense
3.7%
-7.2%
6.5%
Operating Expense
4.5%
6.3%
5.9%
Administrative Expense
3.0%
20.3%
24.8%