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49

2008 Best Practices Study | Agencies with Revenues Between $2,500,000 and $5,000,000 | Revenues/Expenses

Agencies with Revenues Between $2,500,000 and $5,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Revenue/Expense/Profit Summary

Expenses (as % of Net Revenue)

Average

+25% Profit

+25% Growth

Revenues (% by Source)

Commercial Lines

51.8%

46.7%

51.2%

Bonds

2.1%

2.2%

0.2%

Personal Lines

23.0%

30.0%

27.8%

VAS - P&C

0.2%

0.2%

0.2%

Contingent/Bonus

10.4%

15.8%

12.9%

Group Life & Health

9.1%

3.0%

4.5%

Individual Life & Health

1.7%

1.0%

2.0%

VAS - L&H

0.0%

0.0%

0.0%

Bonus/Overrides

0.4%

0.0%

0.0%

Investments

1.2%

0.7%

0.9%

Miscellaneous

0.2%

0.3%

0.2%

Total Revenues

100.0%

100.0%

100.0%

Less Brokerage Commission Expense

0.8%

0.0%

0.5%

Net Revenues

99.2%

100.0%

99.5%

Expenses (as % of Net Revenues)

Compensation

60.0%

50.3%

54.0%

Selling

4.4%

4.9%

4.8%

Operating

14.6%

15.5%

15.2%

Administrative

2.3%

1.7%

2.4%

Total Expenses

81.3%

72.4%

76.3%

Pre-Tax Profit

18.7%

27.6%

23.7%

Pro Forma Pre-Tax Profit

1

26.6%

41.1%

32.1%

Operating Pre-Tax Profit

2

5.8%

8.1%

9.8%

EBITDA

3

21.1%

29.8%

26.7%

Pro Forma EBITDA

4

28.4%

42.2%

33.0%

1

Pre-tax Profits if

discretionary expenses

are eliminated (e.g.

certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded

2

Pre-tax Profits excluding

income from

contingents, bonus and

investment income

3

EBITDA—Earnings

Before Interest Taxes

Depreciation and

Amortization

4

EBITDA if discretionary

expenses are eliminated

(e.g. certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded