56 / 131
56
2008 Best Practices Study | Agencies with Revenues Between $2,500,000 and $5,000,000 | Service Staff Info
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
Agencies with Revenues Between $2,500,000 and $5,000,000
Average Top 25%
How Time Was Spent
Commercial P&C CSRs/Account Managers
Number
5.9
High
10.5
Low
1.7
Average Book Serviced (Commissions) $331,904 $476,888
Average Pay ($)
$46,306
Average Pay (% of Book Serviced)
14.0%
Group L&H CSRs/Account Managers
Number
1.8
High
4.0
Low
0.5
Average Book Serviced (Commissions) $304,828 $538,335
Average Pay ($)
$39,982
Average Pay (% of Book Serviced)
12.8%
Personal P&C CSRs/Account Managers
Number
6.3
High
16.0
Low
1.0
Average Book Serviced (Commissions) $173,554 $259,910
Average Pay ($)
$37,971
Average Pay (% of Book Serviced)
21.9%
Multi-Line CSRs/Account Managers
Number
*
High
*
Low
*
Average Book Serviced (Commissions)
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
Productivity—CSRs
*Insufficient Data
Insufficient Data