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69

2008 Best Practices Study | Agencies with Revenues Between $5,000,000 and $10,000,000 | Revenues/Expenses

Agencies with Revenues Between $5,000,000 and $10,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Revenue/Expense/Profit Summary

Expenses (as % of Net Revenue)

Average

+25% Profit

+25% Growth

Revenues (% by Source)

Commercial Lines

49.7%

42.7%

40.6%

Bonds

1.2%

0.2%

0.2%

Personal Lines

22.1%

31.1%

31.1%

VAS - P&C

1.6%

5.9%

0.0%

Contingent/Bonus

8.3%

8.7%

8.1%

Group Life & Health

11.5%

8.7%

9.7%

Individual Life & Health

3.2%

0.9%

7.6%

VAS - L&H

0.1%

0.0%

0.3%

Bonus/Overrides

0.2%

0.2%

0.2%

Investments

1.7%

1.5%

1.8%

Miscellaneous

0.5%

0.1%

0.4%

Total Revenues

100.0%

100.0%

100.0%

Less Brokerage Commission Expense

1.4%

0.0%

0.5%

Net Revenues

98.6%

100.0%

99.5%

Expenses (as % of Net Revenues)

Compensation

63.2%

60.2%

63.2%

Selling

3.2%

2.5%

3.3%

Operating

12.6%

10.9%

13.2%

Administrative

2.9%

0.9%

4.0%

Total Expenses

82.0%

74.5%

83.7%

Pre-Tax Profit

18.0%

25.5%

16.3%

Pro Forma Pre-Tax Profit

1

22.0%

32.1%

21.4%

Operating Pre-Tax Profit

2

6.5%

11.1%

6.2%

EBITDA

3

20.7%

26.7%

18.1%

Pro Forma EBITDA

4

24.7%

33.5%

23.1%

1

Pre-tax Profits if

discretionary expenses

are eliminated (e.g.

certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded

2

Pre-tax Profits excluding

income from

contingents, bonus and

investment income

3

EBITDA—Earnings

Before Interest Taxes

Depreciation and

Amortization

4

EBITDA if discretionary

expenses are eliminated

(e.g. certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded