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* Certain documents (e.g. bank account details) need to be submitted in order to receive payment, and there is a threshold for earnings to be paid.

Nurturing your new Members

It’s a great feeling when you sign up your first Member.

You are beginning to engage more in the Herbalife business

opportunity. You are setting up your downline and, as soon

as you reach Senior Consultant, you will start receiving not

only discounts but also commissions* from the orders they

take. The time that you spend nurturing each new Member

becomes very important – as their success helps you grow

your business and achieve success.

Helping your new Members get started

The basics

Help them complete the Member Application and

Agreement and make sure they send it off, along with

the Gold Standard acknowledgement form.

Show them how to fill in a Retail Order Form and other

forms they will regularly use in their business.

Make sure that they read the different books within the

HMP – the Rules and Regulations are important for all

new Members to ensure they operate their business

ethically and within the rules of the company.

Make sure they are on a suitable product programme

and get them acquainted with the wider range of

Herbalife products by taking them through the

Product Brochure.

Help them demonstrate the products at their Home

Parties (e.g. Shake parties, Skin Care parties) to

potential customers.

Talk them through the first stages of the Sales

& Marketing Plan and explain the benefits of

becoming Senior Consultants, Success Builders

and Supervisors.

Hold group meetings regularly. They’ll pick up tips from other

Members in your organisation and it’s good for them to see

they are part of a wider team.

Provide them with communication, training and motivation

along with help for their presentations.

A few rules to remember

30 Day Money Back Guarantee:

If for any reason, a retail customer is not completely satisfied with

any Herbalife product purchased from a Herbalife Member, the

customer may request a refund from the Member within 30 days

from the date the customer receives the product. The Member must

offer the customer a full credit toward the purchase of other Herbalife

products or a full refund of the purchase price.

It’s also a good idea to remind new Members that it’s against the

rules to sell Herbalife products via eBay or other similar discount or

auction websites. It’s the personal, face-to-face contact that gives

Members the advantage.

First Order Limitation:

The First Order Programme permits a Member to place their first

product order up to 1,100 Volume Points (VP), and then up to

3999.99 VP within the next 10 days.

The Rule is in place to help new Members have product experience

and begin retailing the products and to help discourage financial

expenditures without the product experience.

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NUTURING YOUR NEW MEMBERS