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MODULE 1 WORKBOOK

1. A _________ _________ is a car service for fully ambulatory passengers that require

little to no assistance or supervision.

2. A _________ _________ _________ is a specialized vehicle for the transport of

persons who need assistance to ambulate or some specific supervision such as

wheelchair bound patient

3. The _________ of _________ _________ _________ is the regulatory body that

licenses MAV services and enforces the regulations that govern their operation.

4. The _________ _________ & _________ _________ is the regulatory body that

oversees worker protection.

5. Addressing the paitent by “Honey” or “Sweetie” is endearing and appropriate when

transporting them in an MAV.

TRUE

FALSE

6. The ___________________________ role is where the MAVO is generally responsible

for the well being of the patient.

7. The ___________________________ role is where the MAVO is responsible for the

safe and prompt delivery of the patient to his/her destination.

8. The ___________________________ role is where the MAVO maintains a professional

attitude and attempts to provide a high quality trip.

9. An agent from the _______________ may spot check a vehicle at a medical facility

and check your documents and vehicle.

10.An agent performing an inspection should always be prepared to show their ______.

11. MAV operators must have the following documents on them during a transport:

________________________________

________________________________

________________________________