Eternal India Encyclopedia

A GREAT DESTINATION

ETERNAL

INDIA

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Berths in all classes are reserved to provide sleeping ac-

commodation from 9P.M.-6A.M. only. Sitting passengers must

be accommodated during day up to the marked capacity of the

Compartment.

Validity of Reservation Tickets:

Reservation tickets are

valid only for the particular train and the particular date for

which they are issued. If reservation is required on days or by

trains other than that originally arranged, fresh reservation

tickets must be purchased. The reservation fee is not refund-

able if the passangers fail to avail themselves of the seats or

berths.

The reservation fee should be levied whenever journey is bro-

ken on through tickets and reservation of seat or berth has been

asked for by the passenger treating it as a fresh request for

reservation.

Reservation charges for

different classes

Refund of unused reservation

A.C. First Class

First Class/AC Sleeper

A.C. 3 tier Sleeper

A.C. Chair Car

Sleeper Class

II Class Seat

Fee per berth/seat

Rs.25.00

Rs.

15.00

Rs.

15.00

Rs.

15.00

Rs.

10.00

Rs. 5.00

Note:

The above reservation fee will be charged for child/conces-

sion tickets also.

The reservation fee will be realised from all passengers, travel-

ling in reserved coaches, at the time of booking in advance or on

the train. First class reservation fee will be realised when

booked in advance or where night jounrey is involved.

The above reservation charges will be applicable in respect of

passengers from roadside stations also in whose favour reser-

vation message has been issued received and processed in the

computerised system.

In the case of through passengers who have to change at an

intermediate station, the starting station will advise the junction

concerned of the reservation required but reservation cannot be

guaranteed by connecting train.

Refund on Tickets

Railways permit refund of fares in case of cancellation of jour-

ney, after deducation of cancellation charges as indicated earlier.

Refund in case of lower class travel

If, for want of accommodation a passenger is constrained to

travel in a class lower than for which he holds a ticket, the differ-

ence in fare will be refunded at the destination station within 20

hours of the train's arrival at the destination station on production

of a certificate from the Conductor/Guard/TTE certifying to this

fact.

Unused unreserved tickets

Rupees five per passenger will be deducted on unused tickets

on which no reservation of a seat or berth has been made, if

presented for cancellation within three hours after the actual de-

parture of the train.

When tickets

surrendered

for cancellation

More than one day in advance

(excluding the day of journey)

One day in advance (excluding

the day of jouney) & upto 4 hrs.

before the scheduled departure

of the train

Less than four hours before the

scheduled departure of the train

and upto:

l) 3 hrs. after actual departure

of the train on tickets for a

destination station upto 200km

if) 6 hrs. after actual departure of

the train on tickets for a

destination of more than

200 kms but upto 500 kms.

iii) 12 hrs. after actual departure of

the train on tickets for a dest-

ination station of more than

500 kms

(cancellation charges)

AC.

AC,

AC. Sleeper

First

Sleeper/ Chair Class

Class

First

Car

Class

Rs.

Rs. Rs.

25% cancellation charges subject to a

min. of

Refund on lost tickets

No refund will be made on lost or misplaced or torn/mutilated

tickets. However, if a passenger loses a reserved ticket or holds a

torn/mutilated ticket, the Station Superintendents or Chief Reser-

vation Supervisor may at their discretion permit the same person to

travel in the same train on the same day and on the same reserva-

tion by issuing a duplicate paper ticket on payment of :

25% of the total fare, in the case of ticket for journey upto 500

kms.

10% of the total fare, in the case of ticket for journey more than

500 kms, subject to the minimum recovery of 25% of the total

charges for the reserved ticket of 500 kms; and

25% of the total fare, irrespective of distance, for tickets of

trains which have seperate all-inclusive fare structure on

point to point basis.

Refund due to dislocation of train services

When a train journey is dislocated on account of unforeseen

circumstances such as accidents, breaches, floods etc., the fare will

be refunded as follows :

If the Railway Administration is unable to carry the passenger

to the destination station within a reasonable time by arrang-

ing transhipment of, if the passenger is unable to continue his

journey on account of injuries sustained in a railway accident-

full refund without deducting fare for the travelled portion and

without levy of cancellation charges will be granted.

If the Railway administration offers to carry the passengers to

the destination by making alternative arrangement, but the

passenger is unwilling to avail of such an alternative

arrangement refund will be granted after retaining fare for the

travelled portion and the balance in full.