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CHAPTER 5
SUPPLIER RELATIONSHIP MANAGEMENT
Component
Description
Develop
programme
organisation
• Design a chart (or higher-level organogram) with
programme components (and respective programme
partners for each component, if identified).
• Clear lines of reporting.
• Steering committee: Members, meetings, chairperson,
compensation.
Determine
staffing plans
• Total number of staff involved and their roles.
• Staff responsible for implementation; their roles
and responsibilities, e.g., procurement department,
communications team, external affairs team, community
development team.
Identify
partners
• External partners and their roles and responsibilities.
Identify cross-
cutting needs
• Access to finance.
• Capacity building.
• Gender.
• Marginalised groups.
Create work
plan
• Develop a table showing key activities, timeline,
deliverables and key persons responsible.
Monitoring and
evaluation
• Determine the metrics that will be used to evaluate
programme’s success.
• Define the reporting requirements (including timeline,
documents and individuals involved).
• Assess options for aligning programme results with staff
performance (incentives).
Challenges/
risks
• Determine challenges that exist externally and internally,
based on company self-diagnostic assessment.
• Outline possible solutions.
Risks
• Determine possible risks, e.g., dependency on outside
parties, reputational risks, environmental and social
risks.
• Outline risk mitigation strategies.
5.7.1.6 Benefits and Challenges of Using Local Suppliers
Purchasing goods from local suppliers has benefits that make it attractive and
challenges that make it difficult to implement. However, the use of competent
supply management professionals who are able to assess the merits and
drawbacks of using a particular local supplier will go a long way to cultivate
appropriate sourcing decisions.
Promoting the use of local suppliers can boost the organisation’s public relations.
This is particularly true if the organisation is a large employer in an area and has
made huge investments in the local community. Using local suppliers reduces
the costs associated with procurement by eliminating customs duties and other