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Brokerage Services for Insurance and Employee Benefits

Proposed services including potential renewals and marketing, health and productivity initiatives,

communications, compliance activities, etc.; and

Provide a timeline showing milestone activities, responsibility, and completion dates.

This will be a dynamic, working document, updated throughout the year to reflect additional issues or activities as

they arise.

Execution and Implementation – Phase Three

In Phase III CBIZ works with Bradley Arant Boult Cummings to execute the agreed upon strategy including but not

limited to;

Complete program set-up with carriers/plan administrators

Manage Open Enrollment Process

Design and Implement Employee Education & Communication strategy

Employee Meetings

Paper Communication Materials

Customized Website specific to your company’s programs and personalized for each employee

Measuring the Outcome – Phase Four

Lastly, in Phase IV CBIZ will monitor the results of our collective work always measuring results and recommending

adjustments as necessary. Additionally, CBIZ will use these resources to get a 360 degree view of the current plan

and provide solutions to maximize value in the future.

Carrier Relationships (Question 20)

The following is a listing of our largest carriers we work with for our clients. Please note we will market each entity to

the carriers based on client need, not based on carrier relationship. While we have National Relationships with the

carriers below which will allow us to at times receive favorable results, we still market all relevant carriers as it

pertains to your account for the benefits.

BlueCross BlueShield of TN

United HealthCare