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E

Financial

E.1

Operational review

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116

Operational review

E.1

Executive summary

E.1.1

negatively contributed to revenue for a total of €-299 million,

mainly coming from the British pound depreciating versus the

Euro while American dollar had almost no effect on a full year

basis.

has been accounted for as discontinued operations from the date

of acquisition and is therefore not consolidated in the figures

presented in the operational review. Currency exchange rates

Communication & Collaboration Services (CCS) business has

been transferred to Atos continuing operations, more specifically

to Infrastructure & Data Management (IDM), and is included in

the figures presented hereafter. The Group also benefitted from

the acquisitions completed at the end of Q3, in North America

with Anthelio, and Equens, Paysquare and Kormercni Smartpay

by Worldline. The Unify Software and Platforms (S&P) business

semester. In addition to the organic growth which strongly

improved compared to last year, the year-on-year growth

benefitted from the contribution of Xerox ITO acquired in

July 2015, Unify since February 2016, of which only the

Revenue

in 2016 reached € 11,717 million, +9.7% compared to

2015 on a statutory basis (+12.8% at constant exchange rates)

and +1.8% organically. The Group reached a +1.8% organic

growth in the second semester of 2016 with a fourth quarter

hitting +1.9%, continuing the positive trend observed in the first

rates. The improvement even increased to +140 bps excluding

pension one-offs, as the amount recorded in the second

semester of 2016 was comparable to that recorded in the second

half of the prior year, and over the full year that amount was

close to half of the amount recorded over the full year 2015, as

planned.

compared to 8.3% in 2015 at constant scope and exchange

which impacted positively IDM, as well as the organic growth

acceleration. Profitability reached 9.4% of revenue, +110 bps

Operating margin

reached € 1,104 million in 2016, up +24.9%

year-on-year mainly thanks to productivity gains from

industrialization programs, the effect of recent acquisitions and

related costs synergies, notably Bull, Xerox ITO and Unify CCS

with large ministries. The situation was more challenging for

Benelux & The Nordics, notably due to ending contracts mainly

in Financial Services, and to a lesser extent in France and

Central & Eastern Europe.

first semester within all markets. Asia Pacific also contributed to

growth mostly thanks to higher volumes in Financial Services

and in the Telco, Media & Utilities. In the UK, after a first

semester where growth was affected by an unfavorable

comparison basis (NS&I outstanding volumes in 2015), the

Business Unit generated a +4.5% revenue organic growth in the

second half thanks to the increasing activity in the public sector

volumes in cloud with several long standing but also new large

customers within Public & Health and Telecom, Media & Utilities

sectors. Germany confirmed the healthy trend recorded in the

the first semester). The Division continued the transformation of

classic infrastructure to cloud based environment. Revenue

significantly increased in transitional and transformation services

as well as new services such as cloud orchestration. These

additional services together with volume increases and market

share gains largely offset unit price decreases from hybrid cloud

transformation. This trend materialized particularly in North

America with a strong commercial dynamism fueled by increased

revenue grew by +0.9% in 2016 (vs +0.4% in 2015) with an

accelerated growth of +1.1% in the second half (vs +0.6% in

+16.6% year-on-year. At constant scope and exchange rates,

Representing 56% of the Group activity,

Infrastructure & Data

Management

(IDM) revenue reached € 6,595 million, up

generated significant unit cost reductions. The Division also

benefitted from the successful execution of the large Unify

restructuring program which enhanced the operating margin of

the IDM activities.

Operating margin in Infrastructure & Data management was

€ 682.9 million, representing 10.4% of revenue. This strong

improvement of +190 basis points compared to 2015 came from

the top line improvement as well as continued significant savings

throughout all geographies. In particular, the successful

migration to the Cloud of several customers’ infrastructure

base effect of one major contract delivered in 2015 in the Public

sector in Turkey. The business acceleration was fueled by new

contracts in Digital Transformation with several large clients

such as Aegon, University College London Hospital and Western

Australian Government.

Solutions

(B&PS) revenue was € 3,194 million in 2016, up

+0.8% organically at constant scope and exchange rates. The

Division even increased its revenue by +1.2% in the fourth

quarter. The improvements mainly came from Germany and

France growing in all markets. “Other Business Units” faced the

Representing 27% of the Group’s activity,

Business & Platform

the Division was achieved while investing in innovation and new

offerings to enhance the planned operating margin catch up.

European geographies. The Division continued to increase its

competitiveness through Global delivery and offshoring mainly

with international private companies on both large projects and

Application Management. Besides, Germany strongly increased

its operating margin thanks to its recovery on top line

(compared to prior year) and from the strong improvement in

productivity. Overall, this first step of profitability turnaround of

revenue. The improvement of +20 basis points compared to last

year at constant scope and exchange rates (+40 basis points

excluding pension effects) was mainly attributable to the

successful workforce improvement actions in most of the large

Operating margin was € 206.1 million, representing 6.5% of