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E

Financial

E.1

Operational review

Trusted partner for your Digital Journey

122

Business & PlatformSolutions

E.1.3.2

(In € million)

2016

2015*

%organic

Revenue

3,194

3,169

+0.8%

Operating margin

206.1

199.1

Operating margin rate

6.5%

6.3%

At constant scope and exchange rates.

*

Business & Platform Solutions

revenue

reached € 3,194 million,

was fueled by new Digital Transformation contracts.

up +0.8% at constant scope and exchange rates. The business

incremental services at BMW and Airbus. France also benefited

manufacturers.

from additional projects and volumes with French banks and car

contracts won with Telefonica/O2 and Vodafone, combined with

Germany highly contributed to the growth thanks to new

Nordics as those two geographies managed to mitigate this base

case in the United Kingdom & Ireland and in Benelux & The

with customers such as Metropolitan Police in the UK and in the

effect by new contracts signed and delivered during the year

Telco sector in the Netherlands.

not offset the base effect of one large contract delivered in 2015

with new clients in South America. This business increase could

contracts ended in 2015 such as Toronto Pan American Games,

in Turkey. Revenue in North America was impacted by some

Schlumberger and Daimler. To a lesser extent, this was also the

in Switzerland, new signatures in Italy, and volumes ramp-up

In Other Business Units, growth was generated by new projects

BY GEOGRAPHY

BUSINESS & PLATFORMSOLUTIONS REVENUE PROFILE

Germany

18%

France

27%

United-Kingdom & Ireland

11%

Benelux

& The Nordics

13%

Other countries

31%

first step of profitability turnaround of the Division was achieved

positively impacted the operating margin last year. Overall, this

planned operating margin catch up.

while investing in innovation and new offerings to enhance the

Middle-East & Africa and Asia Pacific areas had to cope with a

projects delivered last year in Turkey and Slovakia. Finally,

base effect from non-recurring items in offshored activities which

year at constant scope and exchange (+40 basis points

successful workforce improvement actions in most of the mature

excluding pension effects) was mainly attributable to the

business recovery through additional volumes in Germany and in

geographies, including Germany, France, the UK and Iberia, and

the comparison basis with the successful completion of large

France. Conversely, Central & Eastern Europe was affected by

revenue. The improvement of +20 basis points compared to last

Operating

margin was € 206.1 million

, representing 6.5% of