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E
Financial
E.1
Operational review
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North America
E.1.4.1
Revenue
reached € 2,061 million or +4.5% organically. This growth was attributable to Infrastructure & Data Management and to a
lesser extent to Big Data &Cyber-security.
(In € million)
2016
2015*
%organic
Revenue
2,061
1,972
+4.5%
Operating margin
240.8
182.9
Operating margin rate
11.7%
9.3%
At constant scope and exchange rates.
*
Manufacturing.
Information Resources and the evolution of contractual terms
due to additional business with the Texas department of
benefitted both from a new contract with a leading biotechnology
with a Californian County. Manufacturing, Retail & Transportation
including Xerox, which more than offset lower volumes in
company and ramp-ups with several existing customers
led the growth through large contracts such as Disney and
In Infrastructure & Data Management, Telco, Media & Utilities
Microsoft. The Public Sector posted a solid performance notably
In 2016, Business & Platform Solutions faced decreasing
business and termination of non-profitable contracts. In addition,
volumes resulting for instance from a client’s divested scope of
the Division did not benefit like in the prior year from periodic
specific events such as the 2015 Toronto Pan-American Games.
The launch of Big Data & Cybersecurity business in the US in
revenue growth mainly in Manufacturing, Retail &
2015 materialized in several new signatures and a continued
Transportation.
Management Division thanks to a more technological revenue
operating margin
grew significantly in Infrastructure & Data
mix (Digital Transformation) and continued savings from Xerox
Profitability improved in North America to 11.7% of revenue as
ITO integration synergies.
Germany
E.1.4.2
(In € million)
2016
2015*
%organic
Revenue
1,954
1,856
+5.3%
Operating margin
200.9
138.7
Operating margin rate
10.3%
7.5%
At constant scope and exchange rates.
*
million in 2016, up +5.3% compared to last year on a
Germany posted a strong
revenue
performance at € 1,954
semester was confirmed as the second half-year showed
like-for-like basis. The positive trend recorded in the first
recorded a positive revenue growth.
strengthened performance at +5.6%. All Divisions and markets
administrations. While the Telecom sector benefitted from new
from increasing activity in Unify CCS with various local
the back of increased projects with Deutsche Bank.
contracts with Telefonica, Financial Services also slightly grew on
Infrastructure & Data Management growth was mainly fueled by
contract with Rheinmetall won in Q3 and the ramp-up of BASF
Manufacturing, Retail & Transportation market, where the new
customers. In Public & Health, the improvement mainly derived
largely offset the effect of reduced scope with some large
Retail & Transportation also showed a strong performance,
contracts with Telefonica/O2 and Vodafone. Manufacturing,
as Airbus and BMW, combined with increased project activity
driven by additional services provided to large customers such
successful strategy currently implemented by the new
growth with all the markets turning to positive, reflecting the
fueled by the Public & Health sector, which posted a strong
management team appointed last year. Growth was mainly
Justice, and by the Telecom sector, benefitting mainly from new
double digit growth led by higher volumes with the Ministry of
Business & Platform Solutions achieved an almost double digit
to a new contract with Deutsche Bank.
with Siemens. Financial Services were slightly improving thanks