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E

Financial

E.1

Operational review

Trusted partner for your Digital Journey

130

Revenue byMarket

E.1.5

2016

2015*

%organic

Manufacturing, Retail & Transportation

4,058

4,034

+0.6%

Public & Health

3,329

3,206

+3.8%

Telcos, Media & Utilities

2,352

2,304

+2.1%

Financial Services

1,978

1,971

+0.4%

TOTAL GROUP

11,717

11,515

+1,8%

At constant scope and exchange rates.

*

Manufacturing, Retail & Transportation

E.1.5.1

South America with Sanofi.

contract ramp-ups on BASF, Rheinmetall and Sonepar, and in

market segment of the Group (35%) and reached

constant scope and exchange rates. In this sector, the Group

€ 4,058 million in 2016, growing by +0.6% compared to 2015 at

and customer experience in retail, plus transportation as a

developed pioneering offerings in Industry 4.0, digital payments

namely benefitting from an organic growth in Germany thanks to

service. Manufacturing, Retail & Transportation revenue is

Manufacturing, Retail & Transportation remained the largest

BASF, Nike, Johnson & Johnson, Philips, Daimler group,

represented 21% of revenue with Xerox, Airbus, Renault Nissan,

McDonald’s, and Volkswagen.

In this market, the top 10 clients (excluding Siemens)

Public &Health

E.1.5.2

which impacted revenue in the second half of 2016.

particular the termination of the speed control contract (Radars)

add-on business with existing clients. Worldline had to face in

(+11.1% and +7.2% respectively), thanks to new logos and

generated a strong solid organic growth in Public & Health

rates. A specific focus was made in 2016 to build new offerings

+3.8% compared to 2015, at constant scope and exchange

for central governments, smart cities and education, and patient

in Digital Transformation, more particularly on citizen centricity

area in France and from North America with the increased

centricity for healthcare. Growth mainly came from the Defense

Data & Cybersecurity and Infrastructure & Data Management

volume on Texas DIR and Californian County. The Divisions Big

total revenue of € 3,329 million, representing an increase of

Public & Health was the second market of the Group (28%) with

Bundesagentur für Arbeit (Germany), and Allscripts (US).

market: department for Work & Pensions (DWP), Ministry of

The first 10 clients generated 35% of the revenue in this

European Union Institutions, Ministry of Defense (France), CEA

Justice (UK), department of Information Resources Texas (US),

France, Nuclear Decommissioning Authority (NDA), SNCF,

(Commission for Atomic Energy and Alternative Energies) in

Telcos, Media &Utilities

E.1.5.3

revenue and reached € 2,352 million, representing an increase

Telecom, Media & Utilities represented 20% of the Group

by +2.1% compared to 2015, at constant scope and exchange

sport digitization with the Olympics, and Smart Grid in utilities.

focusing on network infrastructure transformation, digital media,

increase was more significant in the US and in Germany.

While most of the geographies generated growth, revenue

rates. Atos built new offerings for Digital Transformation,

Media & Utilities market revenue: BBC, Unify, EDF, Telefonica,

The top 10 main clients represented 58% of the total Telecom,

Italia & Engie.

The Walt Disney company, Orange, Nokia, Microsoft, Telecom

Financial Services

E.1.5.4

opportunities for customers and for the Group. The solid

regulatory environment that brings both threats and

growth, was offset by a decline in Benelux & The Nordics,

performance of Worldline, which posted a double digit organic

and less volumes with N&SI in the UK as mentioned above.

notably due to the reduction of activity with several accounts

customer-centric business engagement, digital payment

agility for insurance. This was all developed in a fast moving

transformation and fintech support for banking, plus smart

Financial Services was the fourth market of the Group and

representing an increase by +0.4% compared to 2015 at

represented 17% of the total revenue at € 1,978 million,

Transformation, the Group strongly focused on real time,

constant scope and exchange rates. In the area of the Digital