E
Financial
E.1
Operational review
Trusted partner for your Digital Journey
130
Revenue byMarket
E.1.5
2016
2015*
%organic
Manufacturing, Retail & Transportation
4,058
4,034
+0.6%
Public & Health
3,329
3,206
+3.8%
Telcos, Media & Utilities
2,352
2,304
+2.1%
Financial Services
1,978
1,971
+0.4%
TOTAL GROUP
11,717
11,515
+1,8%
At constant scope and exchange rates.
*
Manufacturing, Retail & Transportation
E.1.5.1
South America with Sanofi.
contract ramp-ups on BASF, Rheinmetall and Sonepar, and in
market segment of the Group (35%) and reached
constant scope and exchange rates. In this sector, the Group
€ 4,058 million in 2016, growing by +0.6% compared to 2015 at
and customer experience in retail, plus transportation as a
developed pioneering offerings in Industry 4.0, digital payments
namely benefitting from an organic growth in Germany thanks to
service. Manufacturing, Retail & Transportation revenue is
Manufacturing, Retail & Transportation remained the largest
BASF, Nike, Johnson & Johnson, Philips, Daimler group,
represented 21% of revenue with Xerox, Airbus, Renault Nissan,
McDonald’s, and Volkswagen.
In this market, the top 10 clients (excluding Siemens)
Public &Health
E.1.5.2
which impacted revenue in the second half of 2016.
particular the termination of the speed control contract (Radars)
add-on business with existing clients. Worldline had to face in
(+11.1% and +7.2% respectively), thanks to new logos and
generated a strong solid organic growth in Public & Health
rates. A specific focus was made in 2016 to build new offerings
+3.8% compared to 2015, at constant scope and exchange
for central governments, smart cities and education, and patient
in Digital Transformation, more particularly on citizen centricity
area in France and from North America with the increased
centricity for healthcare. Growth mainly came from the Defense
Data & Cybersecurity and Infrastructure & Data Management
volume on Texas DIR and Californian County. The Divisions Big
total revenue of € 3,329 million, representing an increase of
Public & Health was the second market of the Group (28%) with
Bundesagentur für Arbeit (Germany), and Allscripts (US).
market: department for Work & Pensions (DWP), Ministry of
The first 10 clients generated 35% of the revenue in this
European Union Institutions, Ministry of Defense (France), CEA
Justice (UK), department of Information Resources Texas (US),
France, Nuclear Decommissioning Authority (NDA), SNCF,
(Commission for Atomic Energy and Alternative Energies) in
Telcos, Media &Utilities
E.1.5.3
revenue and reached € 2,352 million, representing an increase
Telecom, Media & Utilities represented 20% of the Group
by +2.1% compared to 2015, at constant scope and exchange
sport digitization with the Olympics, and Smart Grid in utilities.
focusing on network infrastructure transformation, digital media,
increase was more significant in the US and in Germany.
While most of the geographies generated growth, revenue
rates. Atos built new offerings for Digital Transformation,
Media & Utilities market revenue: BBC, Unify, EDF, Telefonica,
The top 10 main clients represented 58% of the total Telecom,
Italia & Engie.
The Walt Disney company, Orange, Nokia, Microsoft, Telecom
Financial Services
E.1.5.4
opportunities for customers and for the Group. The solid
regulatory environment that brings both threats and
growth, was offset by a decline in Benelux & The Nordics,
performance of Worldline, which posted a double digit organic
and less volumes with N&SI in the UK as mentioned above.
notably due to the reduction of activity with several accounts
customer-centric business engagement, digital payment
agility for insurance. This was all developed in a fast moving
transformation and fintech support for banking, plus smart
Financial Services was the fourth market of the Group and
representing an increase by +0.4% compared to 2015 at
represented 17% of the total revenue at € 1,978 million,
Transformation, the Group strongly focused on real time,
constant scope and exchange rates. In the area of the Digital