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E

Financial

E.1

Operational review

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128

Ministry of Defense. A stronger activity was performed in

for less projects in the Energy sector.

Telecom, Media & Utilities with several customers compensating

Big Data & Cybersecurity continued its solid performance thanks

increasing demand from the Ministry of Defense, the CEA

to a sustained activity in the Public & Health Market, with an

and the Ministry of Interior.

(Commission for Atomic Energy and Alternative Energies), EDF,

increase in the utilization rate of staff thanks to a more efficient

thanks to the positive revenue growth combined with an

reassign staff between two customer contracts. Finally, Big Data

workforce management which reduced the average time to

added value of products sold and services rendered by the

& Cybersecurity performance was also up thanks to a higher

coming from cross-selling.

Division to its existing customers but also to its new clients

Data Management, driven by strong cost savings actions.

improved in all Divisions, more particularly in Infrastructure &

Operating margin in Business & Platform Solutions increased

of revenue, improving by +120 basis points. Profitability

Operating margin

reached € 125.4 million, representing 7.3%

Benelux & The Nordics

E.1.4.5

(In € million)

2016

2015*

%organic

Revenue

986

1,064

-7.3%

Operating margin

71.5

98.4

Operating margin rate

7.3%

9.2%

At constant scope and exchange rates.

*

dynamic and to return to a profitable growth.

At € 986 million,

revenue

was down -7.3% organically. Over

management team with the objective to impulse a new sales

the summer, the Group decided to appoint a new executive

Health, the Division faced with some contract termination in the

the ramp-up of a new large contract with Philips. In Public &

Postnord contract in Denmark. The situation was also

Netherlands and was impacted by the ramp-down of the

challenging with some Telco operators.

due to Financial Services, affected by contract ramp downs

In Infrastructure & Data Management, revenue was down mainly

Manufacturing, Retail & Transportation market benefitted from

and/or lower volumes with several existing customers. The

Public & Health impacted by less projects.

Technology Services - which represents almost half of the

Business & Platform Solutions revenue decreased, in spite of

dynamics. Still, the Division managed to slightly improve the

Division - recording a positive growth thanks to a solid sales

markets, the situation remained challenging more particularly in

situation thanks to new contracts signed in Telco. In the other

from a strong cost savings program in Infrastructure & Data

Business Unit also achieved a higher utilization rate in Business

Management where the cost base was significantly reduced. The

Technology Services, and also actions on the cost base.

& Platform Solutions coming from the shift of resources to

Operating margin

reached € 71.5 million, representing 7.3% of

margin erosion in a context of a revenue decrease. This resulted

revenue. Benelux & The Nordics managed to partially contain the