EuroWire July 2016

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Feature
Reels & Spools
July 2016 45
In the first quarter of 2016 Madem Brazil conducted a customer
satisfaction survey with 96 wire and cable manufacturing
customers from 21 countries.
Madem received 76 (79 per cent) responses from customers
polled in three categories: bad, regular, and good/very good,
with 91.05 per cent of responses falling into good and very
good categories.
The company polled the
following services: claim
response, quantities shipped
X received, documentation,
deliveries, quality inspec-
tions, performance and
packing. “We are very
proud of our product
continuity, considering
that we supply products
to several countries, each
with their own special
requirements. We are again pleased with the results of the
survey, and will continue to work towards 100 per cent
customer satisfaction for all our global customers,” said
Leandro Mazzoccato, corporate director of sales and marketing.
The next customer satisfaction survey in the Brazil plant will be
conducted in January 2017.
Madem Reels SA – Brazil
Website:
High level of praise
for Madem
▲ ▲ High level of satisfaction from
Madem Reels
GMP Slovakia produces steel reels, take-apart reels and handling
equipment for the wire and cable industry.
The company has had the certification ISO 9001:2008 for quality
management system since 2009 and is now also certified ISO
14001:2004 for the environmental management system and
BS OHSAS 18001:2007 for the occupational health and safety
management system.
The take-apart reels and special equipment (tilters,
lifters, and rolling systems) are CE marked. All the
products are high quality and manufactured for
long-term durability.
GMP Slovakia’s range of products includes not only
reels and drums for wire and cable, but also different
models of tilters and lifters. The tilting unit type TU/M
can carry reels or coils up to five tons. It works by
transmitting the movement from the motor to the
tilting unit by a chain.
It is provided with safety barriers (hardware and
optical) and with all the documentation required
by law. The equipment must be placed in the
ground according to GMP Slovakia’s technical team’s
instruction.
It is possible to supply a rolling system, where the
operator can place the reel in horizontal axis position for the
strapping operation. For smaller reels the TL model is available:
the operator expands the jaws of the tilter by the handles and
tilts the reel 90°. This device is suitable for reels up to 800mm
flange weighing one ton.
GMP Slovakia – Slovakia
Website:
Range of reels from GMP
▲ ▲ A selection of the reels on offer from GMP Slovakia