Policy and Practice June 2017

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Vol. 75, No. 3

June 2017

contents

www.aphsa.org

June 2017

Policy&Practice

1

TODAY’S

EXPERTISE

FORTOMORROW’S

SOLUTIONS

departments

3 President’s Memo Pivotal Summit Motivated Us in Time of Change and Uncertainty 5 Locally Speaking Challenging Your Assumptions: Using Data to Improve Client Success 6 From Our Collaborative Centers Utilizing Our Understanding of Brain Science to Strengthen Workforce Engagement (Part II) 8 Technology Speaks From Pilot Project to Statewide Management: Alaska’s Health Information Exchange 22 From the Field Is the Case Management System Hindering Young People? 23 Technology Speaks Yes, You Can! A New Data Mindset to Improve Health and Human Services Outcomes 24 Legal Notes Preserving Video-Recorded Child Sexual Abuse Investigative Interviews 25 Failing to Call an Expert Witness in Criminal Child Maltreatment Cases May Be “Ineffective Assistance of Counsel” 26 Association News Updates from the Center for Child and Family Well-Being, NAPCWA, NASCCA, and Highlights of the 2017 National Summit 34 Staff Spotlight Bryan Grove, Organizational Effectiveness Consultant 36 Our Do’ers Profile Brent Earnest, Cabinet Secretary of the New Mexico Human Services Department

features

Evidence-Based Practice How Practice Can Make Perfect All-In Massachusetts Department of Transitional Assistance Gets Behind WIOA Recruiting & Retaining Talent Working Your Way Upstream 10 14 18

Cover Illustration by Chris Campbell