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Everything was very useful. Negotiations, closing and proper timing were most helpful.

The instructor was very knowledgeable. He was very clear, entertaining, and professional.

Definitely would recommend him for any seminar.

Timothy Ramcharesingh

Rallye BMW

Very informative and reassuring. Listening to the customer and not selling every time they

come in. Format is excellent, engaging, personable instructor. Overall beneficial seminar.

ludwig Amparo

Pepe Infiniti

Informative and fun. Something to remember and happy to use consistently. This was a

great and engaging experience. Learned to better get the information (last name, and

phone number) frommy phone up. How to leave a better voicemail to receive a call back.

linora Torres

Yonkers Kia

Looking forward to putting some of this training into practice, especially the demo ride –

driving first and staying quiet while customer drives. Very well done, informative and helpful.

Robert Barniville

East Hills Jeep

Interesting and informative. Timing to bring up certain subjects/topics was most helpful.

Excellent instructor. Informative, clear, humorous, engaging and interactive with students.

Great!

James chen

City Cadillac Buick GMC

Today’s seminar was a great refresher course. The notes provided will help to keep me

focused and make my business development skills stronger. Thank you Mark for such an

informative in-depth and interactive seminar.

Imani Gooden

Toyota of Manhattan

GNYADA SALES ACADEMY

SERVICE ADVISOR SKILLS

BDC & SALES BOOT CAMP

MASTER THE WALK AROUND AND TEST RIDE

ADVANCED NEGOTIATION SKILLS

EFFECTIVE, PROACTIVE OUTBOUND DEPLOYMENT