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Police Operations and Data Analysis Report, Morgan Hill, California
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more effectively manage that workload. We strongly urge the city and police department to accept
those recommendations.
Should the city and police department choose to do so, the recommended staffing and
organizational structure for the department should serve as a baseline for future staffing needs.
Biennially, the department should conduct a similar workload analysis, and use the
Rule of 60
as a
guide in determining whether sufficient proactive time exists for the department to engage in
“
Community Policing Principles.
” As well, an analysis of how the officers are spending their time
should be conducted. For instance, in reporting on the
Rule of 60
in Section 3 of this report, we
noted that an extensive amount of “out-of-service time” was recorded. Much of that time can be
attributed to writing reports or other administrative duties in the station. As noted in the report,
this issue must be addressed. Doing so will ultimately assist the city in identifying the true
workload of the department and thus, what the appropriate staffing level will be in future years.
While raw numbers such as (1) changes in the rates of community based (other-initiated) calls for
service, (2) response time to Priority 1 calls (high priority), and (3) reported Part 1 (serious) crime
rates cannot be substituted for the measurement of workload as was conducted with this study,
data associated with these three factors may assist the city in determining the need to conduct a
comprehensive workload study should the city opt not to establish a time-based schedule for such.
For instance, should the above three data sources increase by 10 percent over the 2015 baseline,
the city may choose then to conduct a formal study. You will note that we do not include simple
population increases or annexation of land mass that grows the footprint of the city. That is not to
suggest that these will not have an impact on demands on the police department, but simply to
state that the demographics of an increased population and the land use for the annexed area will
be more telling of the need for increased staffing than raw population or land mass increases.
Increased workload demands on the police department from population and/or land mass
increases will be more accurately captured using the
Rule of 60
model.
As a result, CPSM maintains that a workload study utilizing the
Rule of 60
model in measuring
workload is the most effective method of determining future staffing needs.