Lathrop, MO 2017 Directory

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®
Phone Repair Service
Why Won’t My Phone Work?
These tests can help you determine why your phone
isn’t working:
1. If you have only one phone and it unplugs, take
it to a friend’s home or office and plug it in. If it
doesn’t work there, you probably have a phone
equipment problem.
2. If you have two or more phones that unplug, unplug
all of them. Then try each one at a time in each
phone jack or outlet. If one phone doesn’t work
anywhere, you probably have a phone equipment
problem. If none of the phones work in any jack,
you may have a jack or inside wiring problem.
3. Borrow a friend’s phone and try it in each one of
your jacks. If it doesn’t work in a particular jack,
you probably have a jack or inside wiring problem.
If it doesn’t work in any jack, you may have a
phone company line problem.
4. If your phone doesn’t unplug, contact the company
that sold or leased it to you for directions on how
to remove it.
5. If you have phone accessories, such as answering
machines, speaker phones, cordless phones, a
security system, or night bells, make sure that
equipment is working. If your phone service works
without the added equipment, the problem may
be with the accessories.
If You Hear Noise On Your Line:
It may be caused by the weather, aerial satellites, poor
grounding or other conditions that are only temporary.
If the noise persists, the troubleshooting tips listed
on this page may help isolate the problem. The
interference may also be caused by radio frequency
signals from amateur citizens band (CB) and AM/FM
broadcast stations. The installation of a modular filter,
obtainable from most stores selling phone equipment,
may help.
Because cordless phones operate on radio frequencies,
they can also receive interference from nearby radio
transmitters. Contact your cordless phone equipment
supplier or manufacturer for assistance with these
problems.
If You Hear A Rapid Busy Signal:
While making a local or long distance call, it means
that all phone circuits are busy. Wait a few minutes,
then try your call again.
To Report A Problem With
Your Phone Service
Call 1-800-721-2577