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advanced technology. exceptional service.
Phone Repair Service
Our Repair Service Center
Can Help Isolate The Problem
But in some cases, we won’t know what’s wrong
without sending a repair technician to your home or
office. There may be a charge for this repair visit.
Troubleshooting–described on the previous page–may
help you isolate the problem yourself and save you
time and money.
If The Problem Is In Your Phone Set:
Follow the instructions on your warranty or contact
your equipment retailer.
If The Problem Is In Your Jack Or The Wire
That Runs Through Your Home Or Office:
You have three options:
1.
You can call LTC Networks
®
. If
you subscribe to our optional
wire maintenance plan, we
will repair your jack or inside
wiring at no charge during
normal business hours. If you
don’t subscribe or cannot wait
until normal business hours,
we will still be happy to repair
the problem, but we will have to
charge you for labor, materials and
a trip charge if appropriate.
2.
You are welcome to hire any
independent contractor or home
repair expert to repair your jack or
inside wiring.
3.
You can repair the problem yourself.
If The Problem Is In LTC
Networks
®
’ Outside Lines
Or Switching Equipment:
Call the repair service number at the top
of the previous page.
For More Information Visit
www.grm.net/contact-us/