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16

advanced technology. exceptional service.

Phone Repair Service

Our Repair Service Center

Can Help Isolate The Problem

But in some cases, we won’t know what’s wrong

without sending a repair technician to your home or

office. There may be a charge for this repair visit.

Troubleshooting–described on the previous page–may

help you isolate the problem yourself and save you

time and money.

If The Problem Is In Your Phone Set:

Follow the instructions on your warranty or contact

your equipment retailer.

If The Problem Is In Your Jack Or The Wire

That Runs Through Your Home Or Office:

You have three options:

1.

You can call LTC Networks

®

. If

you subscribe to our optional

wire maintenance plan, we

will repair your jack or inside

wiring at no charge during

normal business hours. If you

don’t subscribe or cannot wait

until normal business hours,

we will still be happy to repair

the problem, but we will have to

charge you for labor, materials and

a trip charge if appropriate.

2.

You are welcome to hire any

independent contractor or home

repair expert to repair your jack or

inside wiring.

3.

You can repair the problem yourself.

If The Problem Is In LTC

Networks

®

’ Outside Lines

Or Switching Equipment:

Call the repair service number at the top

of the previous page.

For More Information Visit

www.grm.net/contact-us/