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2014 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

111

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Account Concentration

Average

+25% Profit

+25% Growth

% of Revenue Derived from

Largest Account

3.3%

4.1%

3.6%

High

10.5%

Low

0.5%

10 Largest Accounts

13.5%

15.6%

14.0%

High

27.5%

Low

2.9%

Average

+25% Profit

+25% Growth

“Other” Group Life & Health* Revenue (% from source)

Life

24.3%

18.7%

28.3%

Disability

15.9%

22.0%

9.9%

Dental & Vision

21.7%

23.1%

12.1%

Retirement/Pension

4.5%

3.2%

3.4%

Worksite/Voluntary/Supplement

11.3%

5.9%

20.8%

Long-Term Care

1.1%

0.7%

0.6%

Employee Benefits TPA

4.5%

5.1%

0.0%

All Other

16.6%

21.1%

25.0%

*Excludes Group Medical